Hi,
I have just had my delivery and the driver has gone above and beyond.
He is a credit to APC and made what would have been a very difficult situation for me incredibly manageable.
Please can you pass my thanks onto him and his superior(s).
Thanks again,
Kristina
Can I just say that whilst we have less parcels at the moment, those we have needed to be sent we have not noticed any change in your high standards of collection and delivery.
I have no hesitation in recommending your service and team and will continue to do so.
I trust you all continue to stay well and safe.
Thank you for the high service standards that you achieve and continue to achieve during this difficult time.
I would like to say a big thank you to all your staff, they have been most helpful and efficient. The gentleman that picks up deliveries at our Warrington Branch is always on time, and is very helpful also. In view of the current circumstances I applaud your efficiency.
Once again a big thankyou from all the staff at Parrys Motor Parts and myself.
Zoe went out of her way in her own time to bring all 6 huge parcels to me to avoid me losing money, as they were stock being sold on. I was wondering if you had some sort of employee scheme that this could count towards, or if something could be sorted out for her, after the fantastic service that was offered.
Swift Despatch have been our couriers for approximately 10 years.
We have a very good relationship with them and know that they will answer the phone and look at any problems that may arise. They will phone through to the delivery depot and driver if it’s needed whilst you wait. They are not robots so it’s a very personal service. There are updates through the day if issues arise too. We can send over 100 parcels per day with a choice of timings too. They stand out from all the others.
Very efficient and speedy service with very polite couriers
Great customer service! So nice to be able to ring and speak to an actual person, to top it off somebody who is polite, friendly and helpful! Will definitely use again!
Makes a change having couriers who actually smile and chat to you!! Very efficient and great customer service! Recommend highly!!!!
Good customer service and people you can talk to not a answering machine!!!! Will always use this Logistics Company.
“Debbie, Just a note to say a big thank you for the excellent service that we have received from yourselves during our recent Hamper Season. We had used Initial City Link for our courier deliveries for a number of years but during our season 2012 they failed badly and I had to seriously look at alternatives for 2013. I procured your contact number from one of your drivers and following a meeting with Vince I was convinced to give Swift Despatch the opportunity to prove their worth. It was the best decision I could have made. We have had very few problems which have all been sorted and very often you have told us about the problem before we knew. Your customer service has been excellent and I would have no hesitation in recommending APC/Swift Despatch to any other prospective clients of theirs.”