Additional Services

Hi, I have just had my delivery and the driver has gone above and beyond. He is a credit to APC and made what would have been a very difficult situation for me incredibly manageable. Please can you pass my thanks onto him and his superior(s). Thanks again,Kristina

Can I just say that whilst we have less parcels at the moment, those we have needed to be sent we have not noticed any change in your high standards of collection and delivery. I have no hesitation in recommending your service and team and will continue to do so. I trust you all continue…

I would like to say a big thank you to all your staff, they have been most helpful and efficient.  The gentleman that picks up deliveries at our Warrington Branch is always on time, and is very helpful also.  In view of the current circumstances I applaud your efficiency. Once again a big thankyou from all the…

Zoe went out of her way in her own time to bring all 6 huge parcels to me to avoid me losing money, as they were stock being sold on. I was wondering if you had some sort of employee scheme that this could count towards, or if something could be sorted out for her,…

Swift Despatch have been our couriers for approximately 10 years. We have a very good relationship with them and know that they will answer the phone and look at any problems that may arise. They will phone through to the delivery depot and driver if it’s needed whilst you wait. They are not robots so…

Very efficient and speedy service with very polite couriers

Great customer service! So nice to be able to ring and speak to an actual person, to top it off somebody who is polite, friendly and helpful! Will definitely use again!

Makes a change having couriers who actually smile and chat to you!! Very efficient and great customer service! Recommend highly!!!!

Good customer service and people you can talk to not a answering machine!!!! Will always use this Logistics Company.

“Debbie, Just a note to say a big thank you for the excellent service that we have received from yourselves during our recent Hamper Season. We had used Initial City Link for our courier deliveries for a number of years but during our season 2012 they failed badly and I had to seriously look at…

“Hi Debbie Just a mail to say once again Swift Despatch has provided us with an excellent service. Great cost, efficient and staff who are extremely helpful. Thanks as always”

“Thank you for your excellent service, I have many happy customers on board with Toucan Images and this is partly due to the fantastic service I am receiving from yourselves”

Hi thanks again for a amazing service all year. Many thanks for everything hope you all have a v festive holiday.

“Dear Vince, I would like to take this opportunity to say that I had a delivery a day early by the company I ordered some very expensive projector equipment from as they gave me a Thusday delivery date. Your delivery person called Mark Harbour kindly called my mobile as no one was at my home…

Good Morning Debbie, I just wanted to wish you and your team a very Merry Christmas and a Happy New Year. I also wanted to thank you very much for all the assistance you give us throughout the year it is very much appreciated.

“Many thanks to all at Swift for your prompt response which enabled us to send our parcels to our laboratory on time, your efforts are very much appreciated”

“I would like to add that the level of service we have received is second to none from our daily contact with your staff (Lee) and the accessibility to the upper levels of management are a major plus to our business.”

“After using many next day companies over the years I must comment on Swift Despatch & APC Overnight. The service on deliveries is brilliant and even on ones not delivered due to a customer not being in, you go the extra mile and redeliver at no extra charge, a very welcome service. As for the…

“Thank you so much for all your help in this matter, it makes a refreshing change to speak to a courier company who obviously care so much about customer service and getting the job done right, thank you”

I would just like to say a WELL DONE! to Steve and Phil at your depot. They once again, excelled themselves with a great customer service. I am extremely grateful to them both for everything they did last night to get my items to their destinations. The items have safely arrived on time. A Big…

Just to say a big thank you to you and all of your team for the excellent service in 2016. Everything went very smoothly again during our hamper season and you coped well with the added volumes being sent to Scotland. Wishing you a merry Christmas and looking forward to a successful 2017.