Common System Messages
This service is unavailable for the date and time requested.
This message will appear if ready now is NOT selected and no pickup time has been entered. Please note that times must be in 24 Hour format Eg 16:30 (4.30 pm) with a : between the hours and minutes.
Service Selected is not available to this Postal Code on this Date.
This message will appear if you book a consignment to a postcode that falls outside the normal Next Day delivery area. Select a suitable 2-5 day tariff in the Tariff Field and re-submit.
The selected delivery deadline is too early for this postcode.
This message will appear if you book a consignment to an address where timed deliveries aren’t available. Select later tariff (e.g. Next Day 16:00) in the Tariff Field and re-submit.
Please resolve the above issue and resubmit.
This may appear on Fridays, with a message above it asking if you require a Saturday Delivery. Select Yes or No and re-submit.
If booking a late consignment you may get the following message. “You have missed the cut-off for today, will you accept an extra charge for a late collection? If YES then a customer service representative will call you to confirm that a collection can be made.” If you’d like to make the booking select Yes and re-submit. If you want to book the consignment for collection tomorrow instead select No, change the date accordinglyand re-submit. If you are uncertain, please ask your APC Depot how this will affect you.
You have missed the booking cut-off for this service.
You have passed your booking deadline for today and can’t make any more bookings. If you want to book the consignment for collection tomorrow instead change the date accordingly and re-submit.
You must enter a value for Destination Company Name.
You haven’t entered anything in the Address Organisation field. Enter the Organisation field and re-submit
Weight/dimensions exceeded for selected tariff.
You need to select a tariff that allows more weight, or larger dimensions, e.g. Excess Parcel and then resubmit.
Net Despatch Quick Booking Guide
